Register 2

• New Customer - How to Register
• Do I NEED to Register to buy?

How to Buy 2

• Buying a voucher
• Buying a Product

Account Queries 5

• Unable to log in?
• My account was verified, but I still can’t log in?
• How do I reset my password?
• Can I edit my profile myself?
• Can I merge my accounts?

Subscriptions 2

• How do I subscribe to your Newsletters?
• How do I unsubscribe?

Website 6

• Remove an item from my cart
• Won't let me proceed to checkout..
• Having issues with the website? (Clearing your Cache)
• How do I search for deals in my area?
• Changing my Location?

See all 6 articles

Payments 4

• What are the payment options available?
• Do you accept international cards/payments?
• Are my card details secure?
• Can I do a manual EFT payment?

Orders 5

• How do I know if my order was confirmed?
• Where can I find my order history?
• Need an invoice?
• Can you delete old orders?
• Need a quote?

Vouchers 10

• Voucher wasn’t emailed - where to find it?
• Used guest checkout & I can't find my voucher
• I’ve deleted the email with my voucher, what can I do?
• Have issues with redeeming your voucher?
• Why is my voucher redeemed? I haven't used it…

See all 10 articles

Shipping Information 8

• What shipping method do you use?
• Can I collect my Order?
• Do you offer free shipping?
• How much is the shipping fee?
• Which areas do you deliver to?

See all 8 articles

Refunds & Cancellations 6

• What is your cancellation policy?
• I did not receive my gift card/refund
• Can I get a cash refund?
• My refund was rejected, why?
• How do I request a Refund for my voucher?

See all 6 articles

Returns 2

• What is your returns policy?
• How do I submit a return?

Mobile App 2

• Do you have a Mobile APP?
• Will you have a Mobile App?

Refer a Friend 1

• How do I refer a friend for R75 off?

Contact Us 2

• Do you have a phone number to call?
• How do we contact support?